1. Who provides the service
DealSalvage is operated by Dobromir Kostov, an individual operator based in Plovdiv, Bulgaria. Contact: contact@dealsalvage.com. These terms apply to use of DealSalvage and purchases made through its checkout. You must be authorised to act for the organisation whose data and subscription you manage.
2. What you subscribe to
The revenue audit and AI agents are separate services. The selected product, monthly price, currency, usage allowance and applicable taxes are shown before payment. The revenue audit subscription is EUR 49 per month with 30 CSV imports, 30 analyses and up to 5,000 stored deals per billing period. Agent allowances are stated on each product card. Subscriptions renew monthly until cancelled. No unlimited use or guaranteed business outcome is included.
3. Payment, confirmation and cancellation
Stripe processes payments. Paid access depends on a verified successful payment and the subscription status; opening checkout alone does not activate a subscription. Provide a valid billing email in checkout: Stripe sends the payment confirmation/receipt after a successful charge, including recurring charges. Check spam folders if it is missing. Manage renewal from the subscription controls in your workspace or contact support. Cancellation stops future renewal in accordance with the displayed cancellation date; it is not a request to delete your data.
4. Confidentiality and your data
You retain your rights in the information you provide. We process it to operate, secure and support your service, subject to the Privacy Policy and any separately agreed data-processing agreement. We restrict customer workspace access by organisation membership and role. Access by the operator and service providers is limited to what is necessary for service operation, support, security and legal obligations. We do not sell your uploaded content, use it for advertising or train our own AI models on it. Only supply data you are authorised to share and minimise personal information. Never upload passwords, API keys, full card data or special-category personal data.
5. Output and service availability
CRM findings are based on supplied records and rules; AI agents produce drafts for human review. Check accuracy and suitability before acting. Approving a draft does not automatically send messages or modify external systems. The service is not a substitute for qualified legal, financial or security advice. Provider interruptions and usage limits can affect availability. Reasonable security measures reduce risk but cannot guarantee that data will never be lost or accessed unlawfully. Keep a separate copy of your original business records; DealSalvage is not an archival or backup service.
6. Problems, refunds and legal rights
Report service problems, disputed charges or refund requests to contact@dealsalvage.com, with a receipt reference and description. Requests are considered on their facts and applicable law; there is no blanket exclusion of mandatory refund, withdrawal or consumer rights. These terms do not exclude liability that cannot lawfully be excluded. Bulgarian law applies, subject to any mandatory protections and competent courts available to you. Material changes will be communicated before they apply to an existing subscription; the version accepted for a new checkout is recorded with that checkout.